Data protection & cookies

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In principle, you have the rights to information, correction, deletion, restriction, data portability, cancellation and objection, provided that there is no legal obligation to retain data. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, please contact us. Of course, you can also lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.

Here we inform you about the most important aspects of data processing in the context of our website:

Access data/logfiles

We (or our web space provider) collect data about every access to the website (so-called server log files). The access data includes, among other things: Name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page) and the requesting provider. Your IP address is stored on the web server in anonymised form in the log files without exception, so that no conclusions can be drawn from website visits to specific IP addresses.

We only use the log data for statistical evaluations for the purpose of the operation, security and optimisation of the website. However, we reserve the right to check the log data retrospectively if there is a justified suspicion of unlawful use based on concrete evidence.

Form data

All forms on this website are primarily used by the visitor to contact us. All data entered will be treated as strictly confidential and will not be passed on to third parties. After submitting a form, the data entered will be stored on the server for the purpose of processing the enquiry and in the event of follow-up questions, as well as being sent to the visitor and the site operator in an e-mail for further processing. Optional input fields are provided to facilitate contact and subsequent correspondence. We make a point of only marking really necessary entries as mandatory fields.

Enquiries that do not lead to a specific business case with corresponding retention periods are also stored in our business contact database in order to facilitate any correspondence in subsequent enquiries and business cases. Furthermore, this data is used for future information about products/services if we can recognise a legitimate interest in them. Inactive contacts and enquiry details are deleted after a certain period of time from the last correspondence in accordance with our data protection guidelines.

Newsletter

If consent is given, the name, e-mail address and any other data entered will be stored in our e-mail distribution list until further notice in order to be included in the newsletter, which contains advertising information, among other things. Consent to receive the newsletter can be revoked by clicking on the link at the end of each e-mail. As part of the registration process, we or our newsletter provider store the time of registration and confirmation and the user's IP address. We are legally obliged to log the registrations in order to be able to prove proper registration.

This category does not include messages in the context of a contractual relationship. This includes the sending of technical information, information on payment processing, queries about orders and similar messages that you will receive even after unsubscribing from the newsletter.

The newsletter is sent using "MailChimp", a newsletter dispatch platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.

The email addresses of our newsletter recipients, as well as their other data described in this notice, are stored on MailChimp's servers in the USA. MailChimp uses this information to send and analyse the newsletter on our behalf. Furthermore, MailChimp may, according to its own information, use this data to optimise or improve its own services, e.g. to technically optimise the sending and presentation of the newsletter or for economic purposes in order to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write to them itself or pass the data on to third parties.

We trust in the reliability and IT and data security of MailChimp. MailChimp is certified under the US-EU data protection agreement "Privacy Shield" and thus undertakes to comply with EU data protection regulations. Furthermore, with MailChimp we have a "Data Processing Agreement" has been concluded. This is a contract in which MailChimp undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection provisions and, in particular, not to pass it on to third parties. You can view MailChimp's privacy policy at view here.

Use of cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage and do not contain any personal data. We use cookies to make our website more user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognise your browser on your next visit.

Cookies are set both by our website and - if you consent to this - by third-party technologies. When you access our website, we give you the option of choosing whether only functional cookies or also third-party cookies (categorised) are permitted in the browser. This decision is saved for a maximum of one year - then you can make the selection again.

Depending on your consent, the following cookies are used on our website:

In addition, you can set up your browser so that it informs you about the setting of cookies (especially from third-party providers) and you only allow this in individual cases. If you deactivate cookies, the functionality of our website may be restricted. To find out how to do this in a specific browser, you can use the help function integrated in the browser or alternatively http://www.aboutcookies.org call. It explains step by step how cookies can be managed and deleted in most common browsers.

Web analytics with Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to analyse the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with further services associated with the use of this online offer and the use of the Internet. Pseudonymised user profiles can be created from the processed data.

We only use Google Analytics with activated IP anonymisation. This means that the IP address of users is truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The IP address transmitted by the user's browser will not be merged with other Google data.

Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent Google from collecting the data generated by the cookie and relating to their use of the online offer and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Further information on the use of data for advertising purposes by Google, setting and objection options can be found on Google's websites: https://www.google.com/intl/de/policies/privacy/partners/ ("Data use by Google when you use our partners' websites or apps"), http://www.google.com/policies/technologies/ads ("Use of data for advertising purposes"), http://www.google.de/settings/ads ("manage information that Google uses to show you advertising") and http://www.google.com/ads/preferences/ ("Determine which adverts Google shows you").

The relationship with the web analytics provider is based on standard contractual clauses/an adequacy decision of the European Commission ("Privacy Shield").

Data processing is carried out on the basis of the statutory provisions of Section 96 (3) TKG and Article 6 (1) (a) (consent) and/or (f) (legitimate interest) of the GDPR. Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. The user data is stored for a period of 26 months (according to Google's current default settings).

The easiest way to track your visit is to use a browser plug-in, such as https://www.ghostery.com/ monitor and/or prevent.

Use of Facebook social plugins

This website uses social plugins ("plugins") from the social network facebook.com, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). The plugins can be recognised by one of the Facebook logos (white "f" on a blue tile, the terms "Like", "Gefällt mir" or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins/.

When a user accesses a website of this offer that contains such a plugin, their browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser, which integrates it into the website. The provider therefore has no influence on the scope of the data that Facebook collects with the help of this plugin and therefore informs users in accordance with its privacy policy. Level of knowledge:

By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the website. If the user is logged in to Facebook, Facebook can assign the visit to their Facebook account. If users interact with the plugins, for example by clicking the Like button or posting a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there. If a user is not a member of Facebook, it is still possible for Facebook to find out their IP address and store it.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the related rights and setting options to protect the privacy of users can be found in Facebook's data protection information: https://www.facebook.com/about/privacy/.

If a user is a Facebook member and does not want Facebook to collect data about them via this website and link it to their membership data stored on Facebook, they must log out of Facebook before visiting the website and delete the Facebook cookies in their browser. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads.

The easiest way to track your visit is to use a browser plug-in, such as https://www.ghostery.com/ monitor and/or prevent.